FAQ — paint, tinting, delivery & prices
Straight answers for Nairobi homeowners, designers and contractors buying from Metumi Paints Centre — hours, M-Pesa, Crown & DuraCoat tinting, bulk quotes and Kenya delivery.
Before you WhatsApp the shop
Most questions we get on +254 759 169 436 fall into the same buckets: do you have this Crown code, can you deliver to Syokimau tomorrow, what does a 20L Vinylsilk cost today, and will M-Pesa work for a contractor invoice. This FAQ collects the durable answers so you can move faster. For live stock and KES figures, always cross-check the product catalogue — prices move with packs and promotions.
Metumi Paints Centre is a multi-brand paint destination in Nairobi. We stock Crown, DuraCoat / Basco, Plascon and more, with computerised colour tinting, bulk project quotes and paint delivery across the metro and nearby counties.
Shopping & payments
Catalogue browsing is free and public. When you are ready, visit during Mon–Sat 8AM–6PM, send a WhatsApp list, or use the contact form. Payment methods are Cash, M-Pesa and bank transfer. New bulk buyers typically clear payment before dispatch; established contractors can discuss staging on large multi-drop jobs.
Colour & technical choices
Pick official chart codes on our colour charts before tinting day. Decide surface and finish first — silk for scrubbable living areas, matt for ceilings, exterior systems for façades, proper primers for metal and timber. Guides worth reading: buy paint in Nairobi, paint prices Kenya, Crown paints Kenya, DuraCoat paints Kenya.
All frequently asked questions
Where is Metumi Paints Centre and how do I find you?
We trade from Nairobi, Kenya. For the current showroom pin, directions and parking notes, WhatsApp +254 759 169 436 or email sales@metumipaints.com — maps apps change estate names faster than printed addresses.
What are your opening hours?
Monday to Saturday, 8AM–6PM. We are closed on Sundays for standard retail and tinting. Public holiday hours are confirmed on WhatsApp the day before.
Which paint brands do you stock?
Crown, DuraCoat (Basco), Plascon and additional lines on our live catalogue. Browse the brands page and filter products by brand for current KES prices and pack sizes.
Do you offer computerised colour tinting?
Yes. We tint to official Crown and DuraCoat colour chart codes. Bring a code, previous tin label or sample for guidance. See the colour tinting service page for the full workflow.
Can I pay with M-Pesa?
Yes. We accept M-Pesa, cash and bank transfer for quotes and orders. Large contractor invoices are commonly cleared by transfer against a proforma.
Do you deliver paint in Nairobi and other counties?
Nairobi metro delivery is available. Kiambu, Machakos and Kajiado sites are arranged regularly; longer Kenya routes are priced per trip. Details on the paint delivery Kenya page.
How do I get a bulk or contractor quote?
Send a product list or bill of quantities via WhatsApp +254 759 169 436, the contact form, or sales@metumipaints.com. Include pack sizes, quantities, chart codes and the site location.
Are the prices on the website final?
Catalogue prices are our live list prices in Kenyan shillings. Bulk, special orders and delivery fees may be quoted separately. Always confirm before large site purchases.
Can I buy small touch-up packs after a bulk job?
Yes. Keep the formula label from tinted tins and WhatsApp the code for 1L or 4L reorders. Matching is far more reliable with the original sticker than a phone photo of a painted wall.
Do you sell primers, sealers, gloss and thinners as well as emulsion?
Yes. Interior emulsions, exterior systems, primers and undercoats, gloss and enamel, wood finishes, fillers, adhesives and thinners are all part of the catalogue under one roof.
How much paint do I need for a typical Nairobi living room?
Coverage depends on porosity, colour depth and coats. As a planning start, many interior emulsions cover roughly 10–14 m² per litre per coat. Deep colours and rough exteriors need more — ask us to sanity-check your room list.
Can designers send a shade schedule for an apartment block?
Absolutely. Email or WhatsApp a spreadsheet with rooms, products, pack sizes and Crown/DuraCoat codes. We batch tint, label by unit or floor, and coordinate pickup or delivery.
Do you price-match random screenshots from other shops?
We quote from our live stock and project volumes. Send the competing quote with product names and we will tell you honestly whether we can improve — silent SKU swaps do not help anyone.
What if a tinted drum looks different on site?
Stir thoroughly, check lighting, and confirm you opened the correct labelled drum. Contact us with the formula sticker before painting a full elevation so we can resolve against the retained mix.
Is technical advice available before I buy?
Yes. Tell us the surface (new plaster, old emulsion, metal, timber, exterior masonry) and we will recommend a system — primer plus topcoat — rather than a single mystery tin.
Where can I read more buying guides?
Start with buy paint in Nairobi, paint prices Kenya, Crown paints Kenya and DuraCoat paints Kenya in the guides section, plus the colour tinting, bulk orders and delivery service pages.
Still stuck?
Message a clear question with product names, pack sizes and your estate or site pin. Vague “how much is paint?” threads take longer than a photo of a BOQ line. Email sales@metumipaints.com for longer shade schedules. We would rather give you a precise KES answer than a hopeful guess.